Customer relationship management software is an important part of any business. This because the use of customer relationship management solutions allows smooth communication between business professionals and customers. It helps to achieve strategies in order to recover and strengthen the relationship with the clients. Choosing the best Customer Relationship Management (CRM) Software in 2021 gives you an edge over others in the market as it allows you to collect, track and organize information about your customers.
Learn about the best customer relationship management software for your business
If you are wondering about the most suitable CRM software available in the market, not to worry! We have shared the list of 7 Best Customer Relationship Management software in 2021 that you must consider while choosing the one for your business:
- Zoho CRM
What is Zoho CRM?
Zoho CRM is a customer relationship management (CRM) tool that helps to keep track of sales leads, contacts, emails, and customer interactions with the help of suitable features. The Zoho interface is simplistic, but powerful and has many features that help businesses to streamline their sales process.
Best For:
- Managing customer information
- Encourages inventory management
- Get real-time notifications for the interaction of customers
Zoho CRM Pricing Overview
The CRM pricing begins at $14.00 per user, per month. It comes with a free version. It also offers a free trial.
- Kylas
What is Kylas?
Kylas CRM has been developed from the ground up with the goal of providing a fully-featured, scalable, and easy-to-implement CRM solution for businesses. This tool helps skilled sales professionals to track all the information they need to prospect, qualify, and close deals faster than ever before.
Best For:
- Capturing leads
- Managing sales pipeline
- Supports workflow automation
Kylas Pricing Overview
The software is available in a free version as well as in paid versions. Plus, it offers a free trial as well.3. CRM Call Services
3. What is CRM Call Services?
CRM call service is the best CRM software for your business. The smooth working of this CRM software will eliminate the delays and would certainly reduce manual errors. With the help of a backend CRM system and Android mobile application, you can reduce the time to respond to the request of your customers. It is integrated with quality features which make it the best fit for your business growth and better service support.
Best For:
- Businesses of all size
- Cloud-based sales records handling
- Customer feedback management
- Building strong customer relationships
CRM Call Services Pricing Overview
The software comes with a free trial period and affordable plans to serve your business.
- Oorwin
What is Oorwin?
Oorwin is a web application in itself that allows users to manage their online business through an easy-to-use and comprehensive CRM. It offers tools to manage contacts, opportunities, activities, and much more.
Best For:
- Improving sales productivity
- Staffing and consulting firms
- Saving time in maintaining records
Oorwin Pricing Overview
The software comes with 7-days free trial and paid versions.
- Vtiger CRM
What is Vtiger CRM?
Vtiger CRM is much efficient and has all the features for a better relationship with your client. It builds proximity with your clients. It helps in tracking leads, manage your contacts, run your sales processes, view the reports of your activity, and collaborate with other users.
Best For:
- Small to medium businesses
- Provides insights with advanced AI
- Easy integration with other apps
Vtiger CRM Pricing Overview
The software subscription starts at $10.00 per month. The free version and free trial are also available.
- Freshworks CRM
What is Freshworks CRM?
Freshworks CRM is an integrated business software that lets you grow your business faster. Whether you need to just set up a basic customer support solution or set up advanced sales and marketing automation workflow, Freshworks has a wide array of tools that can cater to your specific needs.
Best For:
- Boost sales process
- Personalized customer interactions
- Perfect for small and mid-size companies
Freshworks CRM Pricing Overview
The software subscription begins at $29.00 per month. The free version and free trial are also available.
- Glue Up
What is Glue Up?
GlueUp CRM integrates with all your tools, functions seamlessly, and scales to fit your needs. This CRM will help you close more deals by turning your website visitors into targeted leads. It stores information that is easy to read and export to make working with the data quicker and more effective.
Best For:
- All size businesses
- Handling invoices and payments
- Encourages email marketing
Glue Up CRM Pricing Overview
The software comes with a free trial with both free and paid versions.
- Bitrix24
What is Bitrix24?
Bitrix24 CRM is a customer relationship management app that helps you grow your business by analyzing client data and identifying potential leads. Not only that, you can track your sales pipeline but organize company events, leads, and getaways.
Best For:
- Medium-size businesses
- Centralizes all communications
- Provides email marketing tools
Bitrix24 Pricing Overview
The software subscription begins at $24.00 per month. The free version and free trial are also available.
- Agile CRM
What is Agile CRM?
Agile CRM is the solution that will enable you to gain easy access to all of your customer information in order for you to make more informed business decisions. It’s an all-in-one platform that helps your business easily manage customer interaction from lead to sale.
Best For:
- Automating sales process
- Cloud-based SaaS service
- Contact management
Agile CRM Pricing Overview
The software subscription begins at $8.99 per month. The free version is also available.
- SalesRabbit
What is SalesRabbit?
If you own a business and selling products online, then you need to know about SalesRabbit CRM, a high-quality customer relationship management tool a lot of businesses are currently using. It has a flexible pricing model for customers on different stages of growth.
Best For:
- Managing field sales reps
- Tracking lead management
- Integration with other software
SalesRabbit Pricing Overview
The software subscription begins at $19.00 per month. The free version is also available.
Conclusion:
In the business environment today, running a business without good customer relationship management software has become impossible. Why? Because CRM software gives rich insights on customer behavior that allows small and large businesses to sell more, create loyal customers, and even upsell products to existing clients. Zoho, Oorwin, Vtiger, Kylas, etc., are some best CRM software you can rely on for managing customer interactions and much more. However, CRM Call Services is one of the top choices among all.